Refund policy

Order Cancellation Policy

Orders may be canceled within 24 hours of purchase.
After 24 hours, orders are processed and prepared for shipment and cannot be canceled.

If your order has already shipped, it will be handled under our Return Policy below.

To request a cancellation, please contact us at contact@waysoftheamish.com within 24 hours of placing your order.

Return Policy

At Ways Of The Amish, we offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be in the same condition as received (unused, unopened, with tags)

  • Be in its original packaging

  • Include proof of purchase

To initiate a return, contact us at contact@gardenersvault.com.
If approved, we will provide return instructions. Returns sent without prior authorization will not be accepted.

Damages & Order Issues

Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us immediately so we can evaluate and resolve the issue.

Non-Returnable Items

The following items are not eligible for return:

  • Personal care and beauty devices

  • Used or opened skincare tools

  • Custom or personalized products

  • Hazardous or flammable materials

  • Sale items and gift cards

If you’re unsure whether your item qualifies, please contact us before purchasing.

Exchanges

We do not offer direct exchanges.
The fastest way to receive a different item is to return the original item (if eligible) and place a new order once the return is approved.

European Union – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason.
Returned items must still meet the eligibility requirements outlined above.

Refund Policy – Go Green Initiative

As part of our Go Green Initiative to reduce waste and emissions:

  • 50% refund for eligible items that are unused, unopened, and in original condition

  • 25% refund for items that have been opened or used

Refunds are issued to the original payment method within 10 business days after approval.
Banks and card issuers may take additional time to post the refund.

We do not provide prepaid return labels. Return shipping costs are the customer’s responsibility as part of our Go Green Initiative.

If more than 15 business days have passed since approval and you have not received your refund, please contact us at contact@waysoftheamish.com